How to create Support Ticket

 

 

1)Input Cloud Portal URL on your browser (e.g. Hong Kong : cloud.readyspace.com.hk)

2)After login, click "Support Tickets" from the left menu / Click "Create New" /

 

3)Select a Department

-Customer Service [Account Registered Location]

General enquiries, billing or product related questions

 

-Power Support [Global]

Standard support services for Cloud subscription

 

-Professional Services [Global]

With order of Professional Services

 

4)Input subject and message

5)Attached information file if required

6)Click “Submit”


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